FAQ

Cubic feet per minute. CFM is a measurement of how much air is being pulled into the range hood. The higher the CFM, the more powerful the suction.

A higher CFM rating means stronger ventilation. Factors to consider include: the range size, whether you have an electric or gas range, the frequency of use, and the room size. For example, an electric stove needs at least 300–450 CFM, while a gas range will require far more suction power (600–1,200 CFM) for optimal ventilation. Also, if you cook often using oil at high temperatures, or you tend to use multiple burners at once, you’ll need a higher CFM range hood.

Note: Some states and local governments require that you install a range hood within a certain CFM level. Check your city or state codes for more information.

A straight, short duct run using a suitable size of round duct will allow your range hood to perform most efficiently. Long duct runs, elbows, and transitions will reduce the suction power and performance of your hood. We recommend using as few of them as possible.

A common complaint about range hoods is their noise output, which can be influenced by the range hood's airflow capacity. Normally, the higher the CFM, the louder it will be. However, in contrast to other high-CFM range hoods on the market, Pacific’s “whisper quiet” motor technology can help you have a comfortable and enjoyable cooking experience – with no disruption in your conversations.

When the water level is low on our TruStream range hood, the steam clean button will blink. Add one jar only of distilled water each time. Do not overfill.

When you add distilled water and press the steam clean button, TruSteam will clean the interior of the range hood by spraying 130℃/266ºF high-temperature steam onto the fan blades and interior housing, followed by a hot water rinse. This process efficiently removes grease, germs, and odors without using harsh chemicals or scrubbing. Please make sure to add distilled water only. Your hood can be damaged by adding anything other than distilled water, and this type of damage is not covered by the warranty.

Both have self-cleaning functions, but with some important differences. TruSteam uses distilled water, so no chemical cleaner is needed. The cleaning cycle takes 10 minutes. The Auto Clean series, on the other hand, uses a water and cleaner mixture, and the cleaning cycle takes just 38 seconds.

With one push of a button, you can clean the blower casing, oil tube, and oil pan automatically in less than a minute. We encourage our customers to clean the hood at least once a week so that it will stay clean and have a trouble-free performance during its lifespan. If you cook every day, we recommend cleaning your hood twice a week.

For the TruSteam and Auto Clean series, this step is unnecessary. The blower casing and oil pan for these models collect the most oil. If the self-cleaning functions are being used as recommended, there is no need to remove other parts for cleaning. The fan blade is coated and will repel excess oil to the oil pan and flush out when the self-cleaning feature is used.

For the Euro Design and Economy series, we recommend cleaning the fans once or twice a year for optimal performance.

If you cook every day, we recommend cleaning your hood twice a week. If you cook less frequently, then once a week should suffice. With the TruSteam and Auto Clean models, it’s as easy as pushing a button.

Yes, all of our hoods are approved by UL, which ensures that they meet or exceed US safety and sustainability standards.

1. Better suction (the screen on filtered hoods will clog gradually and reduce suction).

2. Quieter than a filtered hood with a much higher CFM.

Some Pacific range hoods have grease filters, while others are filter-less. Here are the three different filter options:

• Filter-less: No grease filter is needed in this design. The fans are covered by a safety grill only, and you’ll typically enjoy better and quieter suction compared to a filtered hood.
• Baffle filter: These filters offer improved capture and grease filtration. They’re also dishwasher-safe, easy to remove and clean, and highly durable.
• Mesh filter: Designed to filter out residue and grease. Similarly dishwasher-safe, mesh filters do not need to be replaced regularly, but it’s important that they be kept clean.

Check the product page for each model to learn about the filter type.

Baffle filters and mesh filters should be cleaned frequently using warm water with detergent. They are both dishwasher-safe. If you run them through your dishwasher, we recommend using a non-phosphate detergent. That’s because discoloration of the filter may occur with phosphate detergents, or because of local water conditions – but this will not affect filter performance. Note that discoloration is not covered by the warranty .

We recommend turning on the hood whenever the stove is on. Even when simmering, fumes, steam, and odors are being emitted. Having the hood on while cooking will also reduce the temperature of the cooking area and prolong the lifespan of the hood.

Each has its pros and cons. Color hoods are made of enamel materials that are easier to clean. Stainless steel, on the other hand, will last longer and is rust-resistant.

The noise level depends on many factors, such as the size and length of your kitchen ductwork as well as the number of elbows in your ductwork. The temperature and altitude where you live can also play a role.  

There are a few possibilities:
1. The screen on the side wall cap is dirty. It may need to be cleaned or removed.
2. The damper is not opening all the way.
3. There is grease build-up, and the hood needs cleaning.
 Feel free to contact our customer service team for further troubleshooting

The light bulb in your range hood can be removed by hand or by rubber suction by turning the bulb counterclockwise. (Please use caution and do not touch the bulb while it’s hot). Replacement bulbs can be purchased at any of our California retail showrooms or your local hardware store.

Our deflector offers three advantages: it has more suction coverage; it's easier to clean; and it has a pleasing appearance. Our deflector board is made with nanotechnology, which makes it hard for oil to stick to the surface and thus makes cleaning easy.

After each use, dispense the dirty water and leave a small amount of clean water in the cup. This will reduce the temperature and prolong the life of the cup.

We’ve found that brushing it immediately with a small amount of all-purpose cleaner like Formula 409 or a powder cleaner will normally do the job.

There are three ways:

1. Under cabinet range hoods are mounted to the bottom of a wall cabinet.
2. Wall-mounted range hoods are attached above the stove to a wall without cabinets.
3. Island range hoods are mounted to the ceiling.

Both are fine as long as it’s done by a qualifying electrician.

We recommend using a damper in areas with extremely hot or cold weather, as it will prevent hot/cold air from entering or leaving the house when the hood is not in use. Note that the noise level will increase when the damper is installed.

It’s used to connect the top of our hood to the duct. It makes a perfect seal to ensure that there are no air or water leaks.

California code requires a galvanized pipe to be used with new construction and remodeling. A galvanized pipe is heat resistant, has a longer life span and smooth airflow, and is quieter than a flex pipe.

We recommend using a hood that is the same width as the cabinet. Having a gap on either side of the hood will result in oil and dirt collecting over time, making it very hard to clean.